Question 1

How much does CrosChat cost?

Accepted Answer

CrosChat has a Free plan with $5 of included prepaid usage credit, Text Basic at $19/month with $20 of included credit, and LiveSpeak Basic at $39/month with $40 of included credit. Enterprise pricing is custom.

Question 2

Can I try CrosChat for free?

Accepted Answer

Yes. The Free plan is permanent and includes $5 of prepaid usage credit so you can explore CrosChat without a paid subscription.

Question 3

What's included in the Free plan?

Accepted Answer

Free includes $5 of prepaid usage credit, text and voice usage at the public rates, website embeds, conversation history, and starter AI tools. Top up your balance or enable auto-reload when the credit is used.

Question 4

How are Text Basic and LiveSpeak Basic priced?

Accepted Answer

Text Basic is $19/month with $20 of included credit and uses $0.02 for each completed AI response. LiveSpeak Basic is $39/month with $40 of included credit and uses $0.20 per minute. Top up your prepaid balance or enable auto-reload when included credit is used.

Question 5

What happens when I use more than my included credit?

Accepted Answer

Top up your prepaid balance or enable auto-reload when included credit is used. Text responses use $0.02 each and LiveSpeak minutes use $0.20 each; no postpaid overages are charged.

Question 6

Are all LiveSpeak voices included?

Accepted Answer

Yes. LiveSpeak Basic includes all available voices; minutes use prepaid credit at $0.20 per minute.

Question 7

How much is a phone number?

Accepted Answer

LiveSpeak Basic is $39/month. Add one phone number for $9/line/month, so phone service starts at $48/month before usage. Calls use $0.20 per minute.

Question 8

Do you offer custom plans for larger teams?

Accepted Answer

Yes. Enterprise includes everything in Basic plus custom scale, security, integrations, and support. Contact sales for a custom quote.

Question 9

How is my usage tracked and billed?

Accepted Answer

Your dashboard tracks completed AI responses and voice minutes in real time. Your included credit is applied first; top up your prepaid balance or enable auto-reload to continue at the published rates.

Question 10

Can I upgrade or cancel my plan?

Accepted Answer

You can manage plan changes from your CrosChat dashboard. A cancellation keeps access active through the current billing period.

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