Question 1

How do message credits function?

Accepted Answer

Using GPT-3.5-turbo for an AI response costs a single message credit, while opting for a response from GPT-4 requires 20 message credits. This pricing discrepancy is due to GPT-4's significantly higher cost.

Question 2

What defines a single chatbot?

Accepted Answer

A "one chatbot" refers to a chatbot designed to provide answers on a specific dataset, capable of addressing queries related to the information contained within, regardless of the number of documents used to create it.

Question 3

How many users can access my chatbot?

Accepted Answer

Your chatbot remains exclusive to you if it is set to private. Making it public, on the other hand, allows anyone with the link to use it.

Question 4

When will my message credits be refreshed?

Accepted Answer

Message credits are reset at the beginning of each month, no matter the subscription date.

Question 5

What's the maximum amount of data I can provide to a chatbot?

Accepted Answer

Free plan users can upload up to 400K characters (approximately 5MB). Free, Basic, Pro, and Enterprise paid configurations support larger knowledge bases, with paid plans up to 11M characters (about 140MB).

Question 6

How much does CrosChat cost?

Accepted Answer

Croschat has a Free plan ($0/mo) with 1,000 message credits and 1 month of voice free. Paid plans start at $199/mo (Basic) and $499/mo (Pro). Enterprise pricing is custom.

Question 7

Can I try CrosChat for free?

Accepted Answer

Yes. Croschat's Free plan is permanent and requires no credit card. Free includes 1,000 message credits/month, and Free plan chatbots are deleted after 7 days of inactivity.

Question 8

Do I need to know how to code to use CrosChat?

Accepted Answer

No. Croschat is fully no-code. You can deploy a working AI agent on your website in under 5 minutes.

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